Shipping policy

1.Essential clothing and Yeezy Slide sandals ship the next business day after ordering.
2.Bags and other items require custom production before shipping to customers.
We are proud to offer international shipping services that currently operates in the US and over 200 countries worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

We ship to:
Asia:  Hong Kong, Indonesia, Japan, Malaysia, Macau, Philippines, Singapore, South Korea, Thailand, Taiwan via EMS/DHL.
Other Asia: India, Kyrgyzstan, Oman, Yemen, Saudi Arabia, Turkmenistan, Tajikistan, United Arab, Uzbekistan via Aramex/DHL.
America: US and Canada via DHL.
Other America: Argentina, Brazil, Puerto Rico, Mexico, Peru, Chile etc, via DHL.
Main Europe: Austria, Belgium, Czech Republic, Denmark, Germany, France, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Spain, Switzerland, Sweden, Slovak, UK etc. via DHL/Fedex/DPD.
Other Europe: Romania, Russian, Ukraine, Turkey, Portugal, Estonia, Greece etc, via EMS/DHL/Fedex/DPD.
Oceania: Australia and New Zealand via EMS.

Backorders
We cannot guarantee that we will have all items in stock all the time, if your item is not in stock and is not expected to be in stock within two business days, we will contact you with details of the back order or a possible substitute item if there is one available or we can reimburse the full amount back to you in life-time store credits. If you have a critical or time-sensitive need, feel free to email us or direct message us on Instagram to ensure your order reaches you as soon as you need it.

Delivery Guarantee

  1. Your order will be shipped to you fully assured.
  2. Please make sure someone will be available to receive your order, otherwise, your package may be returned to us.

Delays

Delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, such as:
1. Delays due to weather
2. Delivery is outside major city
3. Unforeseen delays by one of our carriers
4. Delays to the unavailability of product(s)
5. Delivery is to a PO Box or APO/FPO address
6. Delays due to orders being placed on a holiday
7. Delays due to problems with credit card authorization and verification